Support Services Case Study

Lismore City Council

The Challenge

Lismore Council were faced with a series of challenges:

  • A backlog of projects to refresh the environment in its entirety
  • Aging on-premises infrastructure in need of a refresh or migration to modern services like Microsoft Azure
  • A skilled team of BAU engineers that were also assisting with projects

Our Solution

Our approach with Lismore City Council was to assist with their pain points by allowing them to utilise our team of level 3 IT engineers to augment their internal IT team, in turn leading to project completion and internal upskilling.

The Result

The successful migration enabled the City of Parramatta to leverage Azure’s advanced capabilities, ensuring a robust, scalable, and future-ready IT infrastructure. This project marked a significant milestone in the City’s digital transformation journey, enhancing their ability to deliver services efficiently and effectively.

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